Refund policy
No Refund Policy for Handmade Products
Thank you for supporting Vqc Essentials! Because all of our products are handmade, crafted in small batches, and created with personal care and hygiene in mind, we have a strict No Refund Policy.
Refunds & Exchanges
All sales are final. We do not offer refunds, returns, or exchanges on any products once an order has been placed and shipped.
This policy is in place due to:
- The handmade nature of our products
- Personal care and hygiene safety standards
- Small-batch production and customized inventory
Damaged or Incorrect Orders
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 48 hours of delivery with:
- Your order number
- Clear photos of the item and packaging
We will review the issue and work to provide a replacement or store credit when appropriate.
Allergies & Sensitivities
Customers are responsible for reviewing all ingredient lists before purchasing. Vqc Essentials is not responsible for allergic reactions, sensitivities, or misuse of products.
If you have sensitive skin, we recommend performing a patch test before full use.